FAQ

Frequently asked questions

What Payment Methods Do You Accept?
We accept payments via all major credit cards: Visa, Master Card, American Express (Amex) and Discover. We also accept payment via PayPal, Check or Mone...
Thu, Sep 20, 2018 at 9:03 AM
Password Reset
Please note that we are aware of recent 'password resets' sent out on March 5 2015. This only affected a few accounts and has since been rectified...
Thu, Sep 20, 2018 at 8:35 AM
When will my first issue start?
Your first issue is based on the frequency of the publication. Subscription labels are prepared in advance and magazines mailed out by standard mail. Below...
Sat, Apr 11, 2015 at 7:19 PM
Auto-Renewals
  We understand your frustration dealing with auto-renewals and we will try to help you. First, we are one of the few companies that does not...
Sun, Mar 22, 2015 at 1:17 PM
Password & Login
If unable to login to your account with your email and zip code, please email us here and we will reset your login details.
Thu, Mar 26, 2015 at 12:01 PM
Bills and Invoices
We do not send out bills or invoices, offer 'bill me later' or auto-renew. Any order you place with us on our website ends as soon as payment is m...
Mon, Jan 7, 2019 at 4:56 PM
Dr. Oz The Good Life
To cancel Dr. Oz The Good Life subscription or stop auto-renewals, please go to Dr. Oz The Good Life magazine publisher website here or call their custome...
Sun, Nov 1, 2015 at 10:26 AM